Army veteran. PMP®. Customer obsessed. I've spent a decade making enterprise technology work for the humans who depend on it — from government agencies to Fortune 500 companies. This is my work.
Three differentiators. Very few people have all three.
U.S. Army Sergeant (92Y), SAP/GCSS-Army expertise, managed millions in assets, and maintain an active Secret Clearance for Defense Industrial Base (DIB) accounts. Rare combination in the corporate world.
PMP®, CSM®, and a decade of delivery across pharma, government, cybersecurity, and cloud. I've managed concurrent programs with 50+ stakeholders and delivered systems transformations to government and Fortune 500 clients.
Salesforce Admin, AI Specialist, Power BI fluency, and AZ-900 in progress. I don't just talk about customer success—I instrument it, measure it, and optimize it with modern tools.
PM framework applied to my own job search. Complete with project charter, Gantt schedule, risk register, and real-time dashboards tracking application pipeline.
9-slide visual resume with embedded storytelling. One slide per decade of career, designed for ATS and human eyes.
View Deck →5-chapter career narrative connecting my Army logistics background to modern cloud and SaaS platforms. The connective tissue between government and enterprise.
View Deck →The business case for hiring me. Clear value prop, risk mitigation, and a 90-day delivery roadmap for any new role.
View Deck →Live Excel dashboard tracking 104+ applications with response rates, company size analysis, and role type breakdowns. Real data, real insights.
View Live Dashboard →Led logistics operations for 300+ personnel. Mastered SAP GCSS-Army and managed $5M+ in equipment. Trained 150+ soldiers and achieved $1.5M in cost savings through Lean Six Sigma process improvements.
Led enterprise system deployments and SAP Ariba rollouts. Delivered 20% cycle time improvement across procurement workflows. Built Power BI dashboards that became standard reporting for leadership.
Deployed cloud procurement platform across 20+ departments. Achieved 30% efficiency improvement, 100% user adoption in 3 months, and 15% cost reduction. Led organizational change management at scale.
Managed 4 concurrent security programs with 30-50+ stakeholders. Built dashboards that reduced compliance request volume by 40%. Documented and tracked 265 compliance control narratives.
Primary advisor for enterprise Oracle Cloud customers. Lead weekly SR triage meetings, run executive QBRs, drive success planning, and own escalation management. Partnering across technical and commercial teams.
Project Management Professional (PMI)
ActiveCertified Scrum Master (Scrum Alliance)
ActiveSalesforce Certified Administrator
ActiveSalesforce AI Specialist
ActiveAzure Fundamentals (Microsoft)
In ProgressU.S. Secret Security Clearance (DoD)
ActiveSeeking fully remote senior-level Customer Success and Program Management roles where I can drive enterprise outcomes at scale.